We offer comprehensive technical support for all your devices and software needs. Our expert team is equipped to handle a wide range of technical issues.
Get expert help with PC and Mac issues, including hardware troubleshooting, software installation, virus removal, and system optimization.
Resolve problems with smartphones and tablets, including app troubleshooting, device setup, data transfer, and performance optimization.
Protect your devices and data with antivirus setup, malware removal, secure password management, and privacy protection services.
Resolve Wi-Fi connectivity issues, router setup, network security configuration, and optimize your home or business network.
Get assistance with printer installation, troubleshooting connectivity issues, resolving print quality problems, and optimizing settings.
Learn how to use popular software applications effectively with personalized training sessions from our expert technicians.
Getting technical help from our team is easy and straightforward. Follow these simple steps to resolve your tech issues quickly.
Reach out to our support team via phone, chat, or email to describe your technical issue in detail.
Our expert technicians will diagnose your problem and identify the most effective solution.
We'll guide you through fixing the issue or use remote access tools to resolve it directly (with your permission).
We'll ensure the problem is completely resolved and provide recommendations to prevent future issues.
We offer flexible support plans to meet your specific needs and budget. Choose the option that works best for you or your business.
Don't just take our word for it. Here's what our satisfied customers have to say about our technical support services.
Find answers to common questions about our technical support services.
Our technical support team can assist with a wide range of issues including computer and mobile device troubleshooting, software installation and updates, virus and malware removal, network setup and troubleshooting, printer configuration, email setup, data recovery, and much more. If you have a specific issue not mentioned here, please contact us to discuss how we can help.
Remote support allows our technicians to access your computer or device over the internet to diagnose and fix problems directly. After you give explicit permission, our technician will use secure software to connect to your device. You'll be able to see everything they're doing on your screen, and you can end the session at any time. This method is secure, efficient, and saves you time compared to in-person support.
Yes, your data security is our top priority. All remote support sessions use encrypted connections to protect your information. Our technicians follow strict privacy protocols and will never access your personal files without your permission. We're bound by our privacy policy to keep all your information confidential. Additionally, you can watch the entire support process on your screen and terminate the connection at any time.
Absolutely! Our technical support team is proficient with all major operating systems including Windows (all versions), macOS, iOS, Android, and Linux. We have specialists for each platform to ensure you receive expert assistance regardless of what devices you use.
Our standard support hours are Monday through Friday, 8 AM to 8 PM, and Saturday from 9 AM to 5 PM. Premium and Business plan subscribers have access to extended hours and emergency after-hours support. For urgent issues outside regular hours, Premium and Business customers can use our 24/7 emergency hotline.
Need help with a technical issue? Reach out to our support team and we'll get back to you promptly.
1-800-TECH-HELP (1-800-832-4435)
support@techassistpro.com
123 Tech Support Lane, Suite 500
San Francisco, CA 94107
Monday-Friday: 8AM-8PM
Saturday: 9AM-5PM
Sunday: Closed
Premium and Business plan customers can access our 24/7 emergency support line at +17076275602.